How to complain—And win!
By Mike DuBose Everyone has experienced rude or bad customer service, defective products, long telephone-wait-times, and staff or contractors who “overpromise and underdeliver!” When you call for help, some astonishing examples of customer-service frustrations are: Contacting the DMV and hearing 50+ times, from recorded, unenthusiastic tones, “It’s a great dayContinue Reading