By Mike DuBose We recently discussed inferior products and services inflamed by poor customer service. Now, we outline successful complaining techniques. Park emotions: After experiencing frustrating, dreadful avenues to resolve problems, it’s often difficult to calm down. Before launching full-scale, feel-good attacks towards people or organizations, carefully develop complaint strategies.Continue Reading

by Nicholle Burroughs, Chair for the Greater Chapin Community Foundation Do you know of a local volunteer or philanthropist that deserves recognition? The Greater Chapin Community Foundation (GCCF), an endowment publicly funded by and for the people residing in Chapin and neighboring communities, is delighted to announce its annual ChapinContinue Reading

Union United Methodist Church Presents “The Living Christmas Story” Union United Methodist Church is preparing to host the full production of their long-standing tradition, the 30th annual drive-through living nativity, “The Living Christmas Story.” This event will take place Friday through Sunday, December 1-3, 2023 from 6:30 p.m. to 9Continue Reading

The Columbia Triad Chapter of the American Business Women’s Association (ABWA) was honored at the National Conference held October 4 – 7 in Chattanooga, Tennessee. The Columbia chapter is led by Chapter President Jacqueline Brabham. With the theme “Discover Your Story,” the conference provided a platform for the ABWA’s missionContinue Reading

Columbia Mayor Daniel Rickenmann and representatives from the Babcock Center unveiled this year’s “Official City Ornament” at a press conference on November 3. This year’s ornament depicts Riverfront Park. It is the 31st ornament in the collectors’ series. Each ornament is 24-karat gold on brass and comes in a feltContinue Reading

By Thomas Grant Jr. “Hot potato” is the best way to describe the recent championship history of South Carolina competitive cheer in Class 5A. The annual state finals returns Saturday to Colonial Life Arena. It’s expected Lake Murray schools Lexington, River Bluff, Dutch Fork and Chapin will once again contendContinue Reading

Dutch Fork baseball players Connor McKee, Jesse English, Matthew Rollison (Presbyterian College) & Hunter Phipps (College of Charleston).  Precious Bross of Irmo with her teammates and head coach  Feature Photo: Chapin student-athletes – Abby Edwards (volleyball – Virginia Commonwealth University), Katelyn Long (volleyball – Newberry College), Campbell Long (diving – Auburn University),Continue Reading

Lexington County Coroner Margaret Fisher has identified the person who died in a vehicle collision in the 5600 block of Wescott Road in the Columbia area of Lexington County at around 4:40 pm November 6. Kenneth Charles Shuman Jr., 45, of Columbia was collecting trash bins for an environmental wasteContinue Reading

The Lexington County Veterans Parade took place in the heart of downtown Lexington on Sunday afternoon. Local dignitaries were transported on floats, trucks, and a boat, while a variety of organizations marched in the 21st edition of his parade. Veterans Day is coming Saturday, November 11, and events will beContinue Reading

The City of Columbia’s 45th Annual Veterans Day Parade will be held on November 10. The Veterans Day Parade will begin at 11 a.m. from the intersection of Sumter and Laurel Streets and travel southbound on Sumter Street ending at Pendleton Street near the State House. This year’s grand marshalsContinue Reading

Richland County Government has awarded $150,000 to the Mental Illness Recovery Center, Inc. (Mirci) through its Community Impact Grant. The award will strengthen MIRCI’s accredited behavioral healthcare services. Mirci serves those with serious and persistent mental illness, many of whom have experienced homelessness. It uses the evidence-based practice Assertive CommunityContinue Reading

Guests who are neurodiverse, autistic or have other disabilities are invited to experience the South Carolina State Museum at their own pace. The program provides free access for families of children, teenagers, young adults and adults who would benefit from a quieter, sensory-friendly and disability-adapted experience at the museum. DuringContinue Reading